How to Build and Retain Positive Relationship with Customers

Avoid Negative Questions and Statements Your customers are more interested in your capabilities rather than limitations. To put it differently, they want to know what you can do, rather than what you can’t do. Additionally, affirmative sentences are easier to understand. So, for example, instead of saying, I cant help you unless you upload a new file, consider saying, Please upload a new file so that I can help you. Now, suppose you ask a customer, You dont have Word installed? and he answers Yes. What does he mean? Yes, youre right, Word is not installed? Or yes, he has Word installed? So to avoid such cases, use affirmative language. Ask Questions Misunderstanding is the major stumbling block for effective customer communication. Because of it you risk to waste a lot of time and nerves with no project results. So, you’d better set the ground clear from the very beginning. Send a list of questions you already have or anticipate to have. Ask the customer spend some time and explain that these details are important for successful project accomplishment. With all information at hand you can assure high quality work without wasting time and spoiling relationship with the customer. Protect Your Writings A word of caution for you: any samples or parts of work you provide to a customer should bear a watermark or other means of identification or at the very least your name and a statement of copyright.  Preferably deliver your writing in .pdf, when it’s impossible to copy the content. Be Available This means that you should answer emails quickly, even when an answer seems unnecessary.  That is a simple â€Å"ok, I’ll get to this later† is much better than no reply at all. Customers feel helpless and vulnerable when they don’t get a word from you. It’s important for them to know that you attend the issue and pay attention to their comments. Don’t Spam However, there’s no need to send tens of emails per day. Your customers aren’t always available online and get confused once they come back to notice a bunch of emails with lost trail of thought. So prepare all your questions you have at some stage of writing and send all of them in a single email. Ask for confirmations or answers on point-by-point basis. Stay Professional While communicating with clients, always stay professional. Clients are paying for your writing services, and they expect you to conduct your business in a professional manner. However, it doesn’t mean that you shouldn’t know your clients on  a more personal level. Simply bare in mind that what you say and write can impact your relationship with the customer. What’s Your Advice? What lessons have you learned from your freelance about communication with customers? What tips would you offer to other freelancers?

Why do the students cheat on the exams Free Essays

Keywords: study, student, deadline, Exam In the university context Just like any other society, we have crime and dishonesty and amongst all , students’ cheating is just one of the appearances of these . Firstly I’d like to specify a clear definition And remind of what exactly is exam and why is it an inseparable part of the education Cause I believe that we should have a clear image of what we are doing and why are we doing it in order to be a professional . In education an examination is a test provided to see if the person who wants to take a degree or special certificate is capable of being taken that certificate or not. We will write a custom essay sample on Why do the students cheat on the exams? or any similar topic only for you Order Now † adopting this definition we conclude that taking an exam is a requirement of receiving a degree. So this can be first motto for this essay â€Å"no exam,no degree ; no degree,no exam. † Students have different motives for study , they study In their specific majors as engineers-to be , translators-to be , accountants-to be , etc . They have to learn essential materials to be a standard engineer , translator , accountant , etc . W we successful expert and the other case in which the student is Just trying to get the degree and is not into learning the major and getting a good expert , however shocking , but this case is very frequent in Iran universities . And I think it is caused by disagreement of education and Jobs taken by graduates . By dropping the second group out of analyze circle ,we have the students who really want to learn things they have to learn during education period , and the intention of the writer is to inspect these students’ cheating and ex press why they tend to cheat in this step . Titer believes that in standard context they will study well with no dishonesty and therefore will get the degree with no cheating. But life is never perfect and problems like emotional problems and financial affect students’ life and these problems in the life tend to ruin the plan of study. And makes the student to miss the deadlines , most of the students in order to not miss the deadlines decide to use their last weapon And cheat . Because in this situation if they don’t cheat they’ll ruin the whole schedule of their education. They cheat and they pass the exam with n acceptable mark, and seemingly everything is okay. But in the next semesters the hidden wound in the body of education, shows up. With no time to cure it. And this is where a dishonest solution, makes the problem deeper. But encountering deadlines is not always the same in every student. There are some foresighted students who by missing the deadline seemingly ruin the plan but in fact they strengthen it by keeping it pure . Shampoo says – ‘l AS May your nightmares become more agitated – . You contemplate the interpretation – GAS b so that when you get up How to cite Why do the students cheat on the exams?, Essays

The Role of Capital Market Intermediaries in the Dot-Com Crash of 2000 free essay sample

Intended role of each institution/intermediary: Venture Capitalists – They screen companies with good business ideas from bad ones and provide capital to the start-ups with good business ideas. The required return on capital for VCs is very high to compensate the shareholders for the higher risk in investing in new businesses, and this is achieved when VCs sell their stake in the business through IPOs or trade sale. Thus, VCs will work to ensure the business is sound so that it will fetch the highest possible price when going public. They provide advisory financial services, price the IPO, underwrite the shares as well as introduce the company to the public. They are then paid a commission fee based on the amount the company manages to raise in the IPO. Thus to maximize their fees, IBs are motivated to pick the best companies which the public will pay the most for. Sell-side Analysts – They provide support during IPO process by providing research to the buy-side before the company goes public. We will write a custom essay sample on The Role of Capital Market Intermediaries in the Dot-Com Crash of 2000 or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page They also publish research on public companies and make recommendations on the stock, which could be very influential on investors. They are compensated based on amount of trading fees and IB revenue generated through their research. Buy-side Analysts/Portfolio Managers – These are institutions that actually buy or sell public stocks. The analysts research the companies and provide recommendations to the portfolio managers. Compensation for the analysts is based on how good are their recommendations. Portfolio managers act on behalf of investors and will buy the actual stocks based on the analysts’ recommendations and their own judgment. Their compensation is determined by the performance of their portfolio compared to the benchmark return. Accountants – They audit the financial statements of companies, ensuring that companies’ financials reflect the true state of the firm and are also in compliance with established standards. Investors rely on the opinions of the auditors and the auditors receive audit fees from the companies they audit as compensation. 2. The incentives for VCs, and Buy-side Analysts/Portfolio Managers are aligned with their roles. However, some of the incentives of the institutions and intermediaries are not properly aligned with their intended role, such as IBs, Sell-side Analysts and Accountants. IBs and Sell-side Analysts are motivated to price the IPO as high as possible as their compensation is based on the amount the IPO is able to raise, so they could potentially over price the IPO intentionally and are also subject to optimistic bias. Accountants are supposed to verify the accuracy of companies’ financial statements but they are also paid by those same companies. In order to keep their clients, accountants may be motivated to audit the company in such a way that caters to the companies’ expectations rather than according to established standards. 3. Each institution and intermediary from the VCs to the retail investor has played a part in contributing to the Internet stock bubble. It was the combined over-optimism of the IBs and Analysts and the investors who listened to them which created the stock bubble. In my opinion, the IBs and Sell-side Analysts are the most to blame. It began with their overvaluation of companies during the IPO offering which were unsustainable and they continued to issue buy recommendations even when stock prices were going down, knowing that investors will follow their advice. Investors on the other hand also played the momentum game and listened to the analysts’ recommendations without researching to understand the companies they are investing in. 4. The cost of a stock bubble is extremely high could affect the entire economy. Companies and investors are the ones who lose the most in a stock bubble. Once the bubble bursts, companies will find that equity markets are closed to them and if they are operating at losses and strapped for cash, they will quickly close down. Investors also suffer the consequences of a stock bubble, often ending up empty handed when the companies they invested in go bust. Losing money, consumer confidence will fall and decrease in wealth will dampen consumer spending. This could potentially put an economy into recession. Stock bubbles are also a waste of resources, as resources ploughed into them could have been used for other, more sustainable ndeavors. As an investor, the lessons I learnt from the bubble is to always do my own, comprehensive research before investing in any companies, no matter how aggressive or optimistic the market sentiment is at the time. As an IB or analyst, prudence should be observed when issuing recommendations, and the ultimate goal of my job should be to price a company stock as fairly as possible. Finally, as an accountant, any audits must closely follow accounting standards, and going concern clauses should be added whenever needed.

Jean Sartre Essays - Philosophy Of Life, The Myth Of Sisyphus

Jean Sartre On of the major playwrights during this period was Jean-Paul Sartre. Sartre had been imprisoned in Germany in 1940 but managed to escape, and become one of the leaders of the Existential movement. Other popular playwrights were Albert Camus, and Jean Anouilh. Just like Anouilh, Camus accidentally became the spokesman for the French Underground when he wrote his famous essay, "Le Mythe de Sisyphe" or "The Myth of Sisyphus". Sisyphus was the man condemned by the gods to roll a rock to the top of a mountain, only to have it roll back down again. For Camus, this related heavily to everyday life, and he saw Sisyphus an "absurd" hero, with a pointless existance. Camus felt that it was necessary to wonder what the meaning of life was, and that the human being longed for some sense of clarity in the world, since "if the world were clear, art would not exist". "The Myth of Sisyphus" became a prototype for existentialism in the theatre, and eventually The Theatre of the Absurd. Sisyphus is the absurd hero. This man, sentenced to ceaselessly rolling a rock to the top of a mountain and then watching its descent, is the epitome of the absurd hero according to Camus. In retelling the Myth of Sisyphus, Camus is able to create an extremely powerful image with imaginative force which sums up in an emotional sense the body of the intellectual discussion which precedes it in the book. We are told that Sisyphus is the absurd hero "as much through his passions as through his torture. His scorn of the gods, his hatred of death, and his passion for life won him that unspeakable penalty in which the whole being is exerted toward accomplishing nothing." (p.89). Sisyphus is conscious of his plight , and therein lies the tragedy. For if, during the moments of descent, he nourished the hope that he would yet succeed, then his labour would lose its torment. But Sisyphus is clearly conscious of the extent of his own misery. It is this lucid recognition of his destiny that transforms his torment into his victory. It has to be a victory for as Camus says: I leave Sisyphus at the foot of the mountain! One always finds one's burden again. But Sisyphus teaches the higher fidelity that negates the gods and raises rocks. He too concludes that all is well. This universe henceforth without a master seems to him neither sterile nor futile. Each atom of that stone, each mineral flake of that night-filled mountain, in itself forms a world. The struggle itself towards the heights is enough to fill a man's heart. One must imagine Sisyphus happy. (p.91).Sisyphus' life and torment are transformed into a victory by concentrating on his freedom, his refusal to hope, and his knowledge of the absurdity of his situation. In the same way, Dr. Rieux is an absurd hero in The Plague, for he too is under sentence of death, is trapped by a seemingly unending torment and, like Sisyphus, he continues to perform his duty no matter how useless or how insignificant his action. In both cases it matters little for what reason they continue to struggle so long as they testify to man's allegiance to man and not to abstractions or 'absolutes'. The ideas behind the development of the absurd hero are present in the first three essays of the book. In these essays Camus faces the problem of suicide. In his typically shocking, unnerving manner he opens with the bold assertion that: There is but one truly serious philosophical problem and that is suicide. (p. 3).He goes on to discover if suicide is a legitimate answer to the human predicament. Or to put it another way: Is life worth living now that god is dead? The discussion begins and continues not as a metaphysical cobweb but as a well reasoned statement based on a way of knowing which Camus holds is the only epistemology we have at our command. We know only two things:This heart within me I can feel, and I judge that it exists. This world I can touch, and I likewise judge that it exists. There ends all my knowledge, and the rest is construction. (p. 14)With these as the basic certainties of the human condition, Camus argues that there is no meaning to life. He disapproves of the many philosophers who "have played on words and pretended to believe that refusing to grant a meaning to life necessarily leads to declaring that it is not

Follow the Guidelines is Not a Cliché

Follow the Guidelines is Not a Clichà © Agents say it all the time. Editors believe in it and cant wait for an excuse to delete a submission when someone ignores it. Websites and writing guides everywhere say, Follow the guidelines carefully, or Become familiar with the publication. Yet I dare say half of todays submissions do not do either. If you DO follow the guidelines, the person youre pitching will instantly give you better consideration. Im serious. Thats all it takes. There are that many submissions that fail to adhere to the rules that finding one that does is refreshing. Recently several places noted FundsforWriters as a paying market. FFW indeed pays up to $50 for   a solid 550-600-word piece for the newsletter. The flood gates opened and in came the submissions. I was excited. I love opening a query from a writer who obviously read the guidelines at https://fundsforwriters.com/submissions . Instantly, I see that author as serious, attentive to details, and understanding of FundsforWriters needs. Some pieces just arent quite what Im looking for. Maybe a little lightweight. Maybe there are nonpaying markets involved (I dont do nonpaying in FundsforWriters). Maybe its a story so far out there that it wouldnt apply to many of my readers. Thats okay. A rejection is in order, but I explain why and thank them for submitting. Then there are others. Some of them present a concept I like, but the effort of editing makes it not worth the payment. Every editors time is precious. If a writer submits a piece that needs work, regardless the subject, an editor cant use it. FundsforWriters is always open to submissions. Ive booked articles as far as six months out, but I dont close down submissions. But while Ive got your attention, Ill post a few of my pet peeves, items that require me to email back and forth with a writer. Trust me, an editor prefers a clean package all in one submission, requiring minimal back and forth. 1) Academic writing. All theory. No anecdotes. No takeaway, practical value. No personality. 2) ESL writing. I do not mind submissions from around the world, but if I must clean up the grammar to make it work, regardless the topic, I wont. 3) Elementary topic, commonly read on many blogs. 4) How-to without links, resources, and examples. 5) Assorted fonts in one article. Editors format. Writers write. 6) No

Futures Complete Featured Software Essay Example | Topics and Well Written Essays - 500 words

Futures Complete Featured Software - Essay Example It can be termed as a process of creating an incomplete model for future’s complete featured software. The process includes identification of the basic requirements, developing initial prototypes, gather reviews of the customers, revise and enhance. Prototyping is mostly exercised in projects where risk is involved. The aim is to eliminate an element of any serious risk in the project. The processing methodology is mostly used when a rapid development is essential. It will solve many issues related to the software and the end users. This usually engages interviews involving a number of users from all the departments or phases of the existing system. If there is any misunderstanding between the end user and the customer is present, all of them are exposed. It will help in finding the missing services and will help us to identify the confusing services. A system is available early on in the process. It serves to provide the foundation for deriving a working system specification. User Interface (UI) that can support end user’s training and testing of the software at the same time. That will enable us in developing software according to our needs and requirements completely. Quicker user feedback leads to the better solution. Along with the development our end using staff would be given a training session as well. Some of the problems that I think we could face are insufficient analysis. This can lead to ignore enhanced solutions, preparation of incomplete specifications or the conversion of limited prototypes into poorly engineered final projects that are hard to maintain. The user may have some confusion regarding the finished system as they may think that this is a prototype and actual system would be more refined one. In this methodology, the developer could misunderstand the user’s objective.

The article "The Health-Care Myths We Live By" Assignment

The article "The Health-Care Myths We Live By" - Assignment Example According to the study by Guallar et al., Beta-carotene, Vitamin E and high doses of vitamin A supplements are harmful. In addition, other more antioxidants, such as folic acid, Vitamin Bs, multivitamin and mineral supplements are not effective in improving and protecting human life due to major chronic diseases (Guallar et al. 850). The research by Guallar et al. has justification to support Krauthammer’s standpoint that all the supplements are ineffective because of their baseless prevention trials. Second, Krauthammer challenges a commonly held belief that Medicaid improves quality health care provision to low-income earners. He criticizes the introduction of Medicaid and its influence on the delivery of quality health services. In support of his claim, Krauthammer refers to a study by Baicker et al. According to the study, the Oregon initiated a limited plan of the Medicaid for low-income adults. Through the lottery, approximately 30,000 beneficiaries had the opportunity to apply for Medicaid and enrolled if they met the requirements (Baicker et al. 1715). However, irrespective of efforts to invest in Medicaid coverage there were no significant improvements in the measured physical health outcomes in recent years of luncheon. The study justifies Krauthammer’s claims that Medicaid is ineffective in improving contact between patients and doctors. Baicker, Katherine., Taubman, Sarah., Allen, Heidi., Bernstein, Mira., Gruber, Jonathan., Newhouse, Joseph., Schneider, Eric., Wright, Bill., Zaslavsky, Alan and Finkelstein, Amy. "The Oregon experiment—effects of Medicaid on clinical outcomes." New England Journal of Medicine 368.18 (2013): 1713-1722. Guallar, Eliseo., Stranges, Saverio., Mulrow, Cynthia., Appel, Lawrence and Miller, Edgar. "Enough Is Enough: Stop Wasting Money On Vitamin And Mineral Supplements." Annals of Internal Medicine 159.12 (2013): 850-851. Krauthammer, Charles. â€Å"The Health-care